Privacy policy

This Privacy Policy explains how “Fairywren” (“Scientifact”) collects, uses, and protects the information you provide on our website. We are committed to protecting your privacy any information and handle in accordance with applicable Indian privacy and data-protection laws.

Information We Collect

When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping and billing address, and order details. We also collect device and browser information and how you use our site, through cookies and similar technologies. We do not collect sensitive data such as biometric, health, or financial account information.

Why We Collect It

We use your information to process and deliver orders, manage your account, respond to queries, process returns or refunds, prevent fraud, comply with legal and accounting requirements, and improve our website and services. Where you have consented, or where otherwise permitted by applicable law, we may also send you product updates and offers.

How We Use and Share It

We treat your personal information as confidential and do not sell or trade it. We may share information, only where reasonably necessary, with service providers that help us operate our business. We may also disclose information where required or permitted by law, to prevent fraud, protect our rights or comply with lawful requests from authorities.

Payment Information

We do not store or have access to your card, UPI, or bank details. Payments are handled directly by third-party payment providers such as Razorpay under their own privacy terms. we receive only limited transaction information for order and accounting purposes.

Data Retention

We keep your information only for as long as needed to fulfil these purposes described in this Policy or as required by law, after which we delete or anonymise it.

Security

We use reasonable technical and organisational measures to protect your information from misuse, loss, or unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security but we work to keep your data safe.

We use cookies to keep the site working, understand how it is used, and improve it. You can accept or decline cookies through your browser settings, disabling essential cookies may affect how the site works. See our Cookie Policy for more.

Links to Other Websites

Our website may link to other sites. We are not responsible for their privacy practices or content, and we encourage you to read their policies.

Your Rights and Choices

Subject to applicable law, you may contact us to request correction or updating of personal information you have provided, withdraw consent where applicable, opt out of marketing communications, request deletion where applicable, or raise a privacy grievance. Certain information may need to be retained where required by law or for legitimate accounting, fraud-prevention or legal purposes.

Your Consent

By using our website and providing your information, you consent to its collection and use as described in this policy. Where required by applicable law, persons under 18 years of age should use our website or make purchases with the involvement or consent of a parent or lawful guardian.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable legal requirements. Any updated version will be posted on this page with a “Last Updated” date.

Email: hello@fairywrenbeauty.com

We will address privacy-related grievances within the period required under applicable law.

Last updated:06/09/2026

Fairywren

Barrier-Intelligent Dermocosmetic Skincare